Home

About Us

IT Services

Understanding IT

News

Blog

Contact Us

Support

 

Meet With Us For AFree Consultation

We don’t believe in strong-arm sales techniques or pushy sales people, but we do love talking shop with local business owners. Contact us for a free consultation to see how we can help you.
Sign Up Now
  Phone Support
  Ticket by Email
  Ticket by Portal

You're human, and your support should be too. Speak to a support team member on the phone now!

  Phone: PHONENUMBER

Send an email to the Help Desk to create a ticket automatically and communicate with our team.

Submit A Ticket

Create and manage tickets via our secure online Help Desk Portal. (Members only, requires login)

Enter Support Portal

 
 
 

AREASERVED Support

Your IT infrastructure is our priority.

COMPANYNAME has been providing professional IT Support for businesses in and around CITYNAME, STATENAME since YEARSTARTED. We strive to give our clients Enterprise-level services and solutions at prices that work for small businesses. Time and experience has helped us develop best practices and workflow procedures around a proactive philosophy designed to keep your focus on your business, not your technology.

Our team of experts can become your outsourced IT department; responding to issues quickly, often before you even know about them. Covering everything from your servers and network infrastructure, to your computers, workstations and mobile devices, we provide end-to-end solutions for all of your technology needs.

With COMPANYNAME as your outsourced IT partner, you will experience:

  •  Less Downtime
  •  Fewer Day-to-Day Issues
  •  More Opportunities
  •  Flat-Rate IT Budget
  •  Infrastructure Protection
  •  Business Continuity
  •  A Good Night's Sleep
Not sure where to begin, or even if COMPANYNAME is a good fit for your organization? Contact us to learn more about how we can help move your business forward.

Newsletter Content

The selected editor codemirror is not enabled. Defaulting back to codemirror.

Around the Clock Support Keeps You In the Game

Around the Clock Support Keeps You In the Game

All businesses need help with their technology, whether they realize it or not. The question is how they receive that support. Some organizations have access to an in-house IT department that can act as an IT resource to on-premise employees, but others might not have employees dedicated to this role.

Businesses generally fall into two categories: they either have an in-house IT department that handles everyday maintenance and support, or they forego important updates and support in favor of saving money in the long term. Unfortunately, “saving money in the long term” doesn’t really equate out to saving anything, as they might experience frequent issues that make it difficult to get work done. Furthermore, the more you ignore important maintenance and upgrades, the more likely you are to experience crippling disasters, like hardware failures, hacking attacks, and software crashes. Some small businesses might not even have the budget required for the minimal IT administration assistance, and it is a dangerous prospect to think they can go without it.

Let’s take a look at the more fortunate scenario, the one that assumes that your business has an IT department on-premises. Any business that has IT resources at the ready know that it’s a great boon to their daily operations, but any administrator or IT worker knows that they have a considerable amount of work to do. When they aren’t answering countless questions asked by a business’ staff, they are working to make operations more efficient and streamlined through the implementation of new solutions.

The same can be said for the opposite scenario. If an organization is so focused on the future and improving operations, they might be willing to suffer from temporary issues, including those experienced by the everyday employee. How can your business ensure that this kind of innovation is still a driving force without forgoing the kind of IT support needed to keep your employees in proper order?

A help desk solution from COMPANYNAME is one way your business can fill the gap left in the absence of qualified IT technicians in the office, but we can also supplement your current IT resources by applying our collective knowledge to their current problems. It’s the perfect way to show your employees that you care about both making progress with innovation and the everyday struggles they face.

To learn more about implementing a help desk solution, reach out to us at PHONENUMBER.

How to Secure Data Using Passwords
Inefficiency is a Business Killer
 

Comments

No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Guest
Wednesday, July 17, 2019

Captcha Image

See What We Have Done.

3000 Number of IT Projects Completed
20,000 Number of Tickets Completed
500 Number of Clients
19 Years of Business
 
{module Free IT Whitepaper (copy)}

What Our Clients Say

Hear what our clients have to say about us

Latest Blogs

 Ken Fletcher

Being in IT, we’ve seen and heard it all. Between the campfire horror stories of technicians to the outlandish IT conspiracies and ‘home remedies’ that get passed around, we’ve dec...

 Ken Fletcher

65 of any currency doesn’t seem like a lot of money, but when you are dealing in the cryptocurrency Bitcoin, it adds up quick. One city on Florida’s Atlantic coast is finding that ...

 Ken Fletcher

One would think that a program called System Restore would be one that would be prioritized as one to get right. Unfortunately, this seems not to be the case, as utilizing one of y...

 Ken Fletcher

Avoiding risk is important for every business, unless your business is as a daredevil, then mitigating risk will have to do. Nowadays, with technology being an omnipresent element ...

Latest Blog

Being in IT, we’ve seen and heard it all. Between the campfire horror stories of technicians to the outlandish IT conspiracies and ‘home remedies’ that get passed around, we’ve decided to compile a list of some of our favorite IT and techno...

Contact Us

Learn more about what COMPANYNAME
can do for your business.

PHONENUMBER

COMPANYNAME
COMPANYADDRESS ADDRESSLINE2
CITYNAME, STATENAME ZIPNAME