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Quarterhorse Technology Inc. Blog

Quarterhorse Technology has been serving the New York area since 1999, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Unified Communications as a Service: How Can UCaaS Benefit You?

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Every business that’s ever seen success can attest to the importance of good communication—both with clients and within the office. With the former, poor communications can lead to lost clients, lost revenue, and poor reviews. With the latter, poor communication can lead to frustrated staff, workplace disruption, stress, and a lack of team cohesion. Any of those outcomes can really slow down, or slowly kill, a business. That’s why many SMBs see the value in some form of communication system; communication systems like VoIP, web conferencing tools like Zoom, or collaborative platforms like Microsoft teams are all popular—especially right now. These tools might all provide value on their own, but many companies could benefit from approaching their communication system with a more inclusive and holistic approach.

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Rethinking Your Budget for a New Reality

Rethinking Your Budget for a New Reality

With the COVID-19 outbreak forcing businesses into unenviable situations, it’s probably not surprising that business owners and decision makers are looking at what expenses they need to cut in order to keep their businesses afloat. Today, we’ll discuss the trends we are seeing and how managed IT services can be a godsend in situations like this.

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Understanding IT Acronyms You Hear in the Office

Understanding IT Acronyms You Hear in the Office

Technology can be complicated, and it doesn’t help when all you hear is an alphabet soup of acronyms used to describe it. As professionals, this kind of jargon has become a second language to us and it is easy to forget that not everyone will recognize these acronyms. For your reference, we’ve assembled some common ones you’ll probably hear us use.

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Is Your Workforce Engaged?

Is Your Workforce Engaged?

Today, there is a lot to consider about how businesses handle mobility. Think about it, today it isn’t surprising when someone pulls up work-related content on their phone outside of work hours. It’s just part of their job. This shift is relatively new, and needs to be examined to see if the pros outweigh the cons for the employee, but also for the business.

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A Brief Introduction to Database Management Systems

A Brief Introduction to Database Management Systems

Data is one of a business’ most important assets, and as such, it needs to be kept in such a way that it remains organized and utilizable. This has led to widespread use of databases in businesses, which has necessitated the use of database management systems. Let’s take a closer look at these systems, and why they are so crucial.

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Vendor Management Saves You Time and Money

Vendor Management Saves You Time and Money

The small businesses that rely on technology typically logs a lot of phone time with technology vendors. Decision makers that may not know more than the average person about IT can be left making important technology decisions when they think they are just making financial decisions. Today, we’re going to explain how they are different and what your next step is. 

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How to Tell When Your Technology Needs Upgrading

How to Tell When Your Technology Needs Upgrading

The curious thing about information technology is that, while it improves as any other technology would, the environment can accelerate the various changes made to it at various rates. As a result, knowing when your business needs to upgrade its technology isn’t always so cut-and-dry. To help, we’re sharing a few clear indicators that hint that the time has come.

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Defining Shadow IT and Its Risks

Defining Shadow IT and Its Risks

IT administrators are pretty particular about what software is used on the networks that they manage. This is not because we have any vested interest in the software itself, it’s because of the inherent reliability of the software they manage. They’ve tested it, they manage it, they know it. When an organization starts dealing with employee-downloaded software--especially if there is no procedure in place to report additions to IT--they can quickly lose control over the network. 

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Is HealthCare IT Improving? In a Word: Absolutely

Is HealthCare IT Improving? In a Word: Absolutely

Improvements in technology have allowed us to come a long way since the days of our ancestors, which is made exceptionally clear by our developments in the realm of healthcare. There are so many ways that healthcare providers can use information technology to their advantage, so we’ll cover a select few here.

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A Brief Look at Virtual Assistants

A Brief Look at Virtual Assistants

There is no doubt that you have come across the virtual assistant (or voice assistant). Whether you have it on a smartphone or you use it via a digital speaker in your home, you have probably spent some time using some type of virtual assistant. 

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Holy Moly It’s 2020: 50 Years of Technology

Holy Moly It’s 2020: 50 Years of Technology

Today is the first day of the third decade of the 21st century. For some, it’s just another year, but for others it seems almost impossible that we’ve reached this point without floating cars and manned missions to Jupiter. Fifty years ago, some of the technology that is used in the course of doing business was simply fiction or conjecture. We thought it would be neat to take a look at some of the technological changes made since 1970.

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Technology Concerns Heading Into 2020

Technology Concerns Heading Into 2020

For most businesses, technology has a major role in what they do. They use it in all manners of ways, but there is no question that it has become a driving force for business. As the calendar flips to a new decade, we thought that it would be good to take a look at what the 2010s brought us, and what to expect in the 2020s. 

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The Best Smartphones Heading Into 2020

The Best Smartphones Heading Into 2020

The smartphone has become the most utilized computing device in the world. As a result, consumers are looking for the very best of them to get the functionality they demand. The current set of flagship smartphones that are available provide all types of benefits for business, for commerce, and for networking. Today, we’re going to take a look at the best phones you can buy heading into 2020. 

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Tech Term: Uptime

Tech Term: Uptime

In managing business technology, we are always talking about downtime--how expensive downtime is, how downtime hurts productivity, how there are a multitude of separate situations that can cause downtime. That kind of doom and gloom may not get you to act, but it may just put you off. Today, instead of downtime, we thought we would talk about uptime. 

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Tip of the Week: Managing Your IT Inventory Management

Tip of the Week: Managing Your IT Inventory Management

IT inventory management is the process of making sure that your information technology resources are maintained to be their most effective, such as what needs to be updated, which licenses need to be renewed, and whether your resources are helping you accomplish your organizational goals. It is essentially a fancy way of saying asset management, specific to your IT - and it is a very important process for any business.

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Tech Terminology: The Dark Web

Tech Terminology: The Dark Web

Deep web and dark web. What’s the difference? Perhaps you’ve been using these words interchangeably. The dark web has a reputation for being the most toxic place on the internet, and for quite a few good reasons. Today we will dive deep into the dark web and why this reputation has been formed.

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Let’s Take a Look at 50 Years of the Internet

Let’s Take a Look at 50 Years of the Internet

Without a doubt, the Internet is one of humanity's most impressive inventions. 50 years ago, the predecessor to the Internet that most of the world depends on, called ARPANET, was launched. Today, we will talk about how that innovation turned into the Internet, and reorganized the way people interacted with computing systems. 

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Too Many Accountants are Fielding Technology Queries

Too Many Accountants are Fielding Technology Queries

Accountants are asked a lot of questions. You’d expect as much as they manage a lot of organizational money, and can give small business owners and executives straight-forward advice about whether or not investments make sense for a company. With the recent increase in technology use for small businesses, accountants have been fielding more than financial queries, they’ve been directly asked about whether a business should implement technology. Today, we are going to explain why, regardless of the answer, your accountant is the wrong person to ask.

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Our Top 7 List of IT Myths and Wild Conspiracies

Our Top 7 List of IT Myths and Wild Conspiracies

Being in IT, we’ve seen and heard it all. Between the campfire horror stories of technicians to the outlandish IT conspiracies and ‘home remedies’ that get passed around, we’ve decided to compile a list of some of our favorite IT and technology myths.

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Huawei’s Horrible, No Good, Very Bad Week

Huawei’s Horrible, No Good, Very Bad Week

Make no mistake about it, Huawei is one of the largest technology companies in the entire world. It employs over 200,000 people and in 2018 saw revenues of over $100 billion. Over the past few years, their devices have been pushing the boundaries of what is possible in tech all while being relatively unavailable to one of the major technology markets in the world, the United States. The fact is that outside the U.S., Huawei is a major player.

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Latest Blog

Every business that’s ever seen success can attest to the importance of good communication—both with clients and within the office. With the former, poor communications can lead to lost clients, lost revenue, and poor reviews. With the latt...

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