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Quarterhorse Technology Inc. Blog

Quarterhorse Technology has been serving the New York area since 1999, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Unified Communications as a Service: How Can UCaaS Benefit You?

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Every business that’s ever seen success can attest to the importance of good communication—both with clients and within the office. With the former, poor communications can lead to lost clients, lost revenue, and poor reviews. With the latter, poor communication can lead to frustrated staff, workplace disruption, stress, and a lack of team cohesion. Any of those outcomes can really slow down, or slowly kill, a business. That’s why many SMBs see the value in some form of communication system; communication systems like VoIP, web conferencing tools like Zoom, or collaborative platforms like Microsoft teams are all popular—especially right now. These tools might all provide value on their own, but many companies could benefit from approaching their communication system with a more inclusive and holistic approach.

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Why Your Business Needs a Social Media Presence Right Now

Why Your Business Needs a Social Media Presence Right Now

Businesses around the world now find themselves in a situation unlike what most have ever seen. With so many trying to keep their distance from one another, many workplaces have deemed it necessary to close down for the time being or to operate remotely in order to reduce the risk they present to their clients and customers… but it isn’t as though these clients and customers are going to expect radio silence from these businesses.

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Tip of the Week: Making Sure Your Workstation is Sanitized

Tip of the Week: Making Sure Your Workstation is Sanitized

We spend a lot of time on this blog talking about virus avoidance, but today we thought we would go into things you can do to keep another type of virus--specifically COVID-19--away from you and your technology.

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Cutting Costs Doesn’t Mean Sacrificing Support

Cutting Costs Doesn’t Mean Sacrificing Support

If you’re trying to minimize your operating costs to improve your budget, it is important to keep in mind that sacrifice isn’t your only option. Instead, you also have the option of streamlining and minimizing some of your larger expenses by enlisting a managed services provider and the more sustainable business model we adhere to.

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How to (And How Not to) Approach Remote Work

How to (And How Not to) Approach Remote Work

Many businesses are currently finding the best course of action for them to take right now for the good of their employees is to adopt remote work policies. However, this puts a lot of responsibility on the employees to conduct themselves appropriately and spend the time they should be working diligently.

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Tip of the Week: Pandemic Problems

Tip of the Week: Pandemic Problems

Now months into the COVID-19 pandemic, stay-at-home orders are still in place causing most financial analysts to suggest that the economies we depend on might not look the same when business returns. Let’s outline a couple of tips that will help get your business through this terrible situation.

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We’ve Answered Some FAQs About Remote Workers

We’ve Answered Some FAQs About Remote Workers

Worldwide, we’re a good few months into dealing with the coronavirus pandemic, with many nonessential businesses shutting their doors for the time being. Even those industries that can’t just stop their operations are seeking alternatives, leading many to turn to implementing as much of a remote workforce as possible. Many still have questions about doing so, however, so we want to do our best to help answer some of the common questions these business people might ask about remote work.

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Rethinking Your Budget for a New Reality

Rethinking Your Budget for a New Reality

With the COVID-19 outbreak forcing businesses into unenviable situations, it’s probably not surprising that business owners and decision makers are looking at what expenses they need to cut in order to keep their businesses afloat. Today, we’ll discuss the trends we are seeing and how managed IT services can be a godsend in situations like this.

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How to Achieve Productivity while Working Remotely

How to Achieve Productivity while Working Remotely

Productivity is a concept that has long been viewed as the gold standard in businesses. However, with so many businesses currently transferring to remote operations in the face of the Coronavirus pandemic, it can be challenging for all involved to work as productively as they would while in the office. On the other side of the coin, the right behaviors can make it quite effective. 

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VoIP is a Great Tool for Remote Work

VoIP is a Great Tool for Remote Work

Social distancing has more or less confined many to their homes, and so many people have begun to adopt remote working to stay busy and to keep their workplaces operational. One way to assist these activities, VoIP (or Voice over Internet Protocol) is a massively helpful tool that many businesses use. Here, we’re going over why this is.

We’ll begin by reviewing the current situation.

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Working from Home Isn’t Without Significant Cybersecurity Risks

Working from Home Isn’t Without Significant Cybersecurity Risks

The COVID-19 pandemic has greatly disrupted daily life, restricting people to their homes and preventing them from going into the office to work. In response, many companies are hurriedly changing over to a remote-capable workforce and having their employees work from home. This strategy can be highly effective, but if a company and its team isn’t careful, it can also be risky.

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Tip of the Week: Remote Productivity Tips

Tip of the Week: Remote Productivity Tips

The COVID-19 outbreak has caused many businesses to enact a work-from-home policy. With so many people working from home, we thought it would be a good idea to write up some simple tips to follow to give yourself the best chance of being productive. 

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It’s Time to Get a VPN

It’s Time to Get a VPN

A virtual private network (also known as a VPN) is something that more and more businesses are using, especially now while most of the workforce is now working from home. As a means of encrypting data while it is in transit, the use of a VPN enables you to transmit assorted types of data more safely. Of course, not all VPNs are the same, and so you need to be careful to select the right solution for your needs.

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A Bit of Fun Can Get Work Done Faster

A Bit of Fun Can Get Work Done Faster

When you want your workforce to operate more productively, and engagement has been shown to have positive effects on productivity, it makes sense that you would want to actively promote activities that have been shown to improve engagement. One approach that many companies and organizations are now embracing is gamification. Let’s discuss the concept of gamification, and how it might benefit your business.

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Tip of the Week: New Uses for an Old Mobile Device

Tip of the Week: New Uses for an Old Mobile Device

Once a mobile device outlives its presumed usefulness, the default assumption is that there is nothing left to do but dispose of it. However, before you do so, reconsider. There may be other ways that your device could show its utility. For today’s tip, we’ll review a few ways that an aged-out smartphone or tablet can still be handy for you (even in the office)!

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Backup Delivers Peace of Mind in Times of Crisis

Backup Delivers Peace of Mind in Times of Crisis

With most businesses dipping into their disaster recovery strategies, and millions of workers either out of work or working remotely, it is honestly a great time to remind you that March 31st is World Backup Day. This is a day where we help promote the idea of taking backups of your crucial IT systems to ensure that you have access to your important information if a disaster were to strike your business.

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Is Your Business Prepared to Deal with Coronavirus?

Is Your Business Prepared to Deal with Coronavirus?

World events have always had a big impact on the banks that one finds on Wall Street, but in many ways, the one that coronavirus (COVID-19) has demonstrated has been unprecedented. As such, it almost provides a case study of the importance that disaster recovery planning has for any business… Wall Street institutions included.

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Understanding IT Acronyms You Hear in the Office

Understanding IT Acronyms You Hear in the Office

Technology can be complicated, and it doesn’t help when all you hear is an alphabet soup of acronyms used to describe it. As professionals, this kind of jargon has become a second language to us and it is easy to forget that not everyone will recognize these acronyms. For your reference, we’ve assembled some common ones you’ll probably hear us use.

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How to Create Cybersecurity Policies for Your Company

How to Create Cybersecurity Policies for Your Company

If you’re in business today, there are three words that are critical for you keep in mind: Cybersecurity. Is. Important. As such, every business needs to have taken the time to put together a cybersecurity policy--a set of guidelines that instruct the business how to proceed with the highest level of security possible. We’ve taken the liberty of suggesting a few guidelines for your business to follow as you do so.

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A Brief Introduction to Database Management Systems

A Brief Introduction to Database Management Systems

Data is one of a business’ most important assets, and as such, it needs to be kept in such a way that it remains organized and utilizable. This has led to widespread use of databases in businesses, which has necessitated the use of database management systems. Let’s take a closer look at these systems, and why they are so crucial.

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Latest Blog

Every business that’s ever seen success can attest to the importance of good communication—both with clients and within the office. With the former, poor communications can lead to lost clients, lost revenue, and poor reviews. With the latt...

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Quarterhorse Technology Inc.
14 Penn Plaza, 9th FL.
New York, New York 10122